Support
Contact
Email OQEN for product questions, access problems, privacy and data-rights requests, and security reports.
Last updated
Response times Email [email protected]. We aim to reply within one business day if you are blocked from access, and within two business days for other questions.
Write to [email protected].
Say which page or feature you are asking about and, for a problem, what you expected and what happened.
Access and sign-in problems
If you cannot sign in or start a session, email the page address and the error message you see.
Privacy and data-rights requests
To ask what personal data we hold about you, or to have it corrected or deleted, email us with “Data rights request” in the subject line.
The Privacy Notice explains what we process and why.
Security reports
To report a security issue, email us with “Security” in the subject line and include the steps to reproduce it and what you observed.
The Security page and /.well-known/security.txt describe the same channel.
Guided demo
To walk through one of your own changes with us, use Book a demo on the home page.